May 17, 2018
We were keen to get direct feedback from women (both new mothers and mothers to be) as to how they experienced our maternity services. We had an anecdotal feel for it but it wasn’t systematic and it wasn’t broad or objective. We knew that we needed more!
We were looking for a company who could deliver what we needed and therefore commissioned Brendan Cullen of SurveyGuru to assess the maternity services within the hospital.
From Brendan’s assessment we were able to come up with data-backed improvement recommendations.
Brendan is the consummate professional – discerning, helpful and hyper-responsive. It was a pleasure to work with him and I’d have no hesitation in recommending him to others.
