Are you ever taken aback at how someone misinterprets your question?

You ask someone something.

And they give you an answer that baffles you.

And you wonder how the hell they came up with an answer to a question you didn’t ask.

So you ask yourself if they’re maybe a bit “slow”. Or maybe deliberately trying to be awkward.

But maybe there’s an alternative explanation?

Check out the following Q&A from the classroom:

Yep – we need to first look in the mirror at the person asking the questions.

Humility goes a long way in survey design!

When the time is right for you to grow your business by doing more of what your customers want from you, I’ve a few tactics to ensure that you and they are on a wavelength – before they answer! That way you can be confident in making decisions based on the answers they give you!

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