Taking care of basics

  I’m a member of a marketing mastermind group.   Recently one of the members – let’s call him “Tom” to protect his privacy – described an idea he had for a new service. I can’t give you the details – but it’s a service that’s targeted at property owners.   Tom posed the following [...]

The challenge to improve

  This post was triggered by a soccer story – just like last week’s Everton story.  I need to be careful not to do that too often – don’t want to annoy those readers who’ve no interest in football!   There’s a young Belgian player playing for Chelsea.  His name is Eden Hazard.  He has [...]

Outstanding customer service – again!

  I told a story nearly two years ago about outstanding customer service by Everton – a soccer team in England’s Premiership.  Well they’ve done it again.   If you’re in Ireland or the UK you’ll have been battered this week by a storm.  The storm damaged buildings in the vicinity of Everton’s ground – [...]

Memorials, Fireplaces and how to leverage

  A few days ago I drove into Wexford Town. It was a lovely morning and it was refreshing to see the sea and smell the sea air before heading in the door of a hotel for a long meeting. I love living in Kilkenny but it would be great if it was just a [...]

Some things shouldn’t be messed with

  If you know me at all by now you’ll know that I’m regularly harping on about how we can all improve our businesses.  And one simple way of doing that is to use your alone time behind the wheel in some productive way.   Recently I was driving out of town to a meeting.  [...]

The daffodils are up

Our shed sits in a corner of our garden that gets a lot of sun.  And there’s a patch of earth beside it.  I was out yesterday morning getting some kindling for the fire from the shed and I just took a moment to look around.  Green shoots caught my attention – the daffodils are [...]

A lesson from Breaking Bad

We took out a Netflix subscription at home just before Christmas.  And my wife and I are now engrossed in Breaking Bad – we’re at the end of series 2.  (Don’t tell me anything that happens after that!)   It’s a real antidote to work and parenting – but there was a line in an [...]

Get better at it by doing more of it!

Happy New Year!   I’m not really one for making resolutions – but this year I’ve made one.  Let me tell you why.   I was out for a 5km run Monday 30th – working off some of the Christmas excesses.  I hadn’t weighed myself before deciding to go running – I just felt like [...]

We shouldn’t have lost to the All-Blacks

Sunday was a tough day for fans of Irish Rugby.   We came agonisingly close to beating the New Zealand All-Blacks – the best team in the world.  We’ve never beaten them since we first played them 108 years ago.  We had led for nearly the entire game and New Zealand came back to beat [...]

JFK – Tempus Fugit

Unless you’re from Mars you’ll know that JFK was assassinated 50 years ago today.   The day always resonates with me – for two reasons.   Firstly – he was the same age as my father – another John –  who was born just a few months before him in 1917.   Secondly – one [...]

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